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What if I Have a Virus?
If specific instructions are not readily available on
how to respond to a virus on your machine, ask your LAN Administrator or your
CIO ISSO to provide them. If you have such instructions, and they are older than
6 months, or you can’t determine the date of distribution, ask for a revised version.
In general, leave the computer as it is and call the designated point of contact.
The Good News
Fortunately,
most known viruses come through well-known paths. Here is a short list of the
most common sources of virus infection:
- Files downloaded from the Internet
- E-mail messages and attachments
- Files brought in from home computers
- Even shrink-wrapped commercial software can be a source
of virus infection
Whenever you receive files from such sources, be sure to
use your anti-virus software to scan the files before using them. That way,
you will be the good news – a blocked route against virus entry.
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